University Food Services: Solving Logistics
How Might we Reconstruct the Food Management Program at Syracuse University?
My role
I worked with a group of two other design classmates to research the current Syracuse University food services, develop an updated paperless system, and design a prototype. Aidan took on research, Emma and I both worked on the UX, and I designed the UI for this project.
Current Issues with the System?
Daily Mistakes
Dated UX/UI
Lack of Efficiency
Incompatible Systems
Reliance on Paper
Aidan Headrick
In-app communication between the warehouse and dining halls.
Order picking to optimize placement on the palette by weight/size and subvert human error of picking the wrong items.
Order syncing - multiple users pick the dry and cold items in tandem.
AI system to devise recipes from leftover food to reduce waste.
Reduce the number of deliveries done in one day - specialty orders are done through the system and not over the phone.
Goals for the New System
Aidan Headrick
UX
Emilia Thein
Wireframing:
Dining Hall Employee POV:
Warehouse Employee POV:
Emma Levine
Screens
Emilia Thein
Prototypes
Emma Levine
Goal Solutions
Aidan Headrick, Emma Levine, Emilia Thein