How can we simplify navigating the Barnes Center and Student Schine Center on campus for Syracuse University students?
In this project, we were instructed to design an experience where users are easily able to navigate their way through both the Student Schine Center and Barnes Center on the Syracuse University Campus. We needed to design an interactive system between the user and the facilities in use.
First, let’s find out what these places are and what they offer!
Schine Student Center is a central hub on campus for student activities, services, and social gatherings. This center holds dining options, meeting spaces, student organization offices, the campus bookstore, study areas, event programming, and an information desk.
The Barnes Center at the Arch serves as a central location on campus offering wellness and recreational services to support the health and well-being of the students and staff. The building offers health services, counseling services, fitness and recreation, health education and wellness programs, and a pharmacy.
The Get App, an already existing application, allows students at Syracuse University to access their Dining Dollars and external funds through the school. Using this existing application that students are already familiar with, how can we redesign and improve this app to give the users easier access to interact with the spaces on campus? Let’s find out!
Next…let’s understand our users!
After conducting a series of interviews with students entering and leaving each center, my group and I discovered a pattern of insights and pain points.
User Personas
Based on the data collected from the interviews, my group and I created a set of user personas. Using these personas, we mapped out scenarios of how these students would interact with the app in Schine Center.
Freshman Undergrad Student
18 years old
Looking for more friends and activities on campus. Wants to be able to manage her time better around her classes.
Sophomore Undergrad Student
20 years old
Wants to find an easier way to manage his schedule and access food on campus. Has trouble finding places to sit at the dining hall.
Grad Student
28 years old
Wants to find more activities to do and communities to join outside of the law school on campus.
